If you take a water sample to progressive they expect you to buy something. If you don't they get pissy. Yeah, their tanks look great, but why are they open for such short hours? I know, I know... people will say "they're there for the maintenance side of the hobby/business" and to that I say because b&b has all the major accounts in and around the area. It's clear that progressive has no desire to be the best in Mobile. The guy that owns it does so for his own hobby fix. He just does what little business he does to keep his habit going. That's not good enough for me. I prefer a place that has been around and will be around.ladyofthedeep wrote:I live in Daphne and drive to Progressive Marine. The product is always 100%, and so is the free advice and knowledge that they offer. I go to P'cola, prices overrated for the items, and since you are out of town, there is no "local Businessman" connection. If something dies...it's on you. I would really love to see someone set up either a large, well maintained saltwater/ fresh shop....or have someone start buying and selling out of their house. The economy sucks for everyone, but once you get the "salt" bug, you can't cure it!
Progressive has for fish, and even worse for customer service. At least you have a way better chance of getting decent help at b&b. If you don't like one of the sales people, then go to another one. It's a business.